OpenFrame

OpenFrame v0.1.0: A Stable Foundation

Version: 0.1.0

INTEGRATIONOPENFRAMEPLATFORM UPDATES

MINOR

Release Type

BETA

Release Status

November 13, 2025

Release Date

Aliaska Varieva

Aliaska Varieva

Head of Platform

This comprehensive release delivers significant platform stability improvements and powerful enterprise integration capabilities with 5 critical bug fixes, 4 system enhancements, and 3 new features. Key highlights include resolved AI chat and MeshCentral connectivity issues, upgraded MeshCentral to Windows service architecture with automated agent versioning, improved authentication reliability with Office 365 SSO integration, enhanced real-time monitoring accuracy, universal image management system, and the introduction of automated dependency management plus self-updating deployment infrastructure for better security and maintenance efficiency. Frontend interfaces for new backend features will be available in upcoming releases.Retry

Breaking Changes

This release contains breaking changes. Review carefully before upgrading.

  • MeshCentral Windows Service Integration with Automated Agent Versioning

    Upgraded MeshCentral from console-based execution to a full Windows managed service with native OS session management and integrated tool agent versioning. The service now operates independently of user sessions, providing administrators complete access to Windows sign-in screens, seamless multi-user session handling, and resolved GUI permission restrictions. Additionally, implemented automated versioning for integrated tool agents through server configuration and GitHub releases, significantly improving installation speed and deployment flexibility. This architectural enhancement ensures continuous remote access during user logoffs and session transitions, while our custom binary compilation process enables precise release management and faster agent deployment across MSP environments.

    To reinstall the OpenFrame Client, first uninstall it:

    Windows

    Stop-Service -Name "com.openframe.client" -Force; openframe-client uninstall

    macOS

    sudo openframe-client uninstall

    • After that, open the OpenFrame dashboard, go to the Devices section, and add your device again.

Features Added
3

  • Implement Automated Dependency Management with Renovate

    Introduced automated dependency updating system that continuously monitors and updates project dependencies. This ensures security patches are applied promptly and reduces manual maintenance overhead while maintaining system stability.

  • Added Office 365 SSO for Local Tenant Deployments (OIDC Integration) (backend change)

    Introduced comprehensive Office 365 Single Sign-On support through OpenID Connect (OIDC) protocol for local tenant deployments. This backend implementation establishes secure authentication flows and user provisioning for organizations using Microsoft 365 environments. Frontend interface integration will be available in upcoming releases.

  • Implement Universal Image Upload System for Organization Entity (backend change)

    Developed a centralized image management system with unified validation and storage pipeline for organization profiles. User interface components will be delivered in subsequent releases.

Bugs Fixed
6

  • Fix CORS Issue for AI Chat

    Resolved cross-origin resource sharing (CORS) configuration problems that were preventing the AI chat functionality from working properly across different domains. This ensures seamless communication between the frontend interface and AI services.

  • Resolve Authentication Token Refresh Issues

    Fixed critical authentication problems where client sessions were being terminated unexpectedly due to token refresh failures. Users can now maintain continuous access without unexpected logouts during active sessions.

  • Fix Real-Time Device Status Display Accuracy

    Corrected synchronization issues in the device monitoring dashboard that were showing outdated or incorrect status information. Device states now update in real-time with accurate connectivity and health indicators.

  • MeshCentral Remote Desktop Connection Reliability

    Fixed critical connectivity issues that prevented remote desktop sessions from establishing properly. Improved handshake protocols and error recovery mechanisms now ensure connections establish reliably and maintain stability throughout sessions.

  • Remote Desktop Access for Logged-Out Users

    Remote desktop connections now function correctly even when end users are not actively logged into their systems. Technicians can establish remote sessions and perform maintenance tasks without requiring users to be present or logged in.

  • MeshCentral Admin-Privileged Window Access Fix

    Resolved blocking issues that prevented remote desktop sessions from interacting with administrator-level windows and system dialogs. Technicians can now access and control elevated permission windows during remote sessions without connection interruptions.

Improvements
5

  • Improve Job Registration Error Handling and Recovery

    Enhanced the robustness of background job processing by implementing better error detection, logging, and automatic recovery mechanisms. Failed jobs now provide clearer error messages and attempt intelligent retry strategies.

  • Enhance Security with Complete Session Cleanup on Logout

    Strengthened security measures by ensuring all session data, tokens, and cached information are properly cleared when users log out. This prevents potential security vulnerabilities from residual session data.

  • Modernize Deployment Pipeline with CLI Bootstrap Integration

    Updated the deployment infrastructure to leverage modern CLI tools and bootstrapping processes, resulting in faster, more reliable deployments with improved error handling and rollback capabilities.

  • Added Self-Updating Infrastructure Mechanism Integrated with CI/CD Pipelines

    Enhanced deployment architecture with intelligent self-updating capabilities that seamlessly integrate with existing CI/CD workflows. The system can automatically detect, validate, and apply updates while maintaining service availability and providing rollback capabilities for failed deployments.

  • Enhanced Remote Desktop Configuration Options

    Added new connection settings and configuration options to the dashboard, giving technicians greater control over remote desktop session parameters and connection behavior directly from the interface.

Related Links

Github Release0.1.0
Aliaska Varieva

Aliaska Varieva

Head of Platform

Hi! I’m Aliaska, and I’ve been working as a backend developer for over 6 years now. I mostly spend my time building backend services, integrating systems, fixing bugs (the fun part 🙃), and making sure things don’t fall apart behind the scenes.

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Frequently Asked Questions

MSP AI Agents

Yes. In production MSP shops today, 10% to 25% of tickets close before a human opens them. Thread alone has processed 173 million tickets across 750-plus MSP partners at 96% triage accuracy, handing back 490,000-plus technician hours. Agents own the low-risk, high-volume work (password resets, MFA enrollment, known installs, onboarding and offboarding) and flag anything that touches production data or needs judgment for a human to take.
On a five-person desk, reported deployments show $78,000 to $130,000 in annual direct labor savings, roughly 30% fewer escalations, and 15% to 20% better SLA compliance. Broader MSP adoption data adds ticket handling time cut by 45% and five to 12 points of margin, all from reclaimed capacity rather than headcount cuts.

About OpenFrame

OpenFrame isn't built to plug into your stack. It replaces it. Instead of duct-taping a dozen tools together (RMM, MDM, SIEM, patching, remote access, each its own login and bill), we bundle it into one unified platform: RMM, MDM, monitoring, automation, remote access, patch management, security monitoring, and ticketing, plus built-in AI copilots. So "does it integrate with X?" usually means: you won't need X anymore.
Most platforms give you one piece and expect you to bolt the rest on. OpenFrame unifies the whole stack in one place, with AI copilots built in. Fewer logins, fewer bills, less duct tape.

RMM Automation

Yes. Connected to your RMM over a webhook or API, an AI agent reads each alert, enriches it with device and history, and opens a pre-filled ticket in your helpdesk when human attention is needed, routed to the right board and priority.
Prefer a webhook. It pushes the alert the instant a monitor trips, so the agent reacts in seconds. API polling adds latency and wastes calls checking for changes that usually aren't there. Use polling only when your RMM offers no webhook.

IT Documentation

It depends on the shop. Hudu wins on transparent pricing, no five-user minimum, and self-hosting at no premium. IT Glue wins on a longer track record and broader PSA integrations. Small MSPs often pick Hudu; Kaseya-heavy shops lean IT Glue.

Open Source PSA

ITFlow bundles client documentation, asset and license tracking, an encrypted password vault, ticketing with a client portal, and billing with quotes, invoices, recurring billing, and Stripe. It also ships a REST API for connecting an RMM or CRM.

Password Management

The Provider Portal is a dashboard, launched in 2021, that lets MSPs create and manage multiple client organizations from one place. Provider Admins handle seats, groups, policies, and billing across every client tenant without logging into each account separately.

Content Operations

About an afternoon. Choose a data store (Airtable, Notion, or a Google Sheet), add the five fields as columns, backfill three pieces you have already published to pressure-test the schema, then connect a transformation layer in Make or Zapier that passes each record to an AI agent and grades the draft against your criteria before it reaches your review queue.