Black Rabbit Builds an MSSP Stack Without the Vendor Tax
Black Rabbit Cyber
Other
Albert Guerra
Owner
1-50
Employees
300
Managed Seats
Summary
Albert launched Black Rabbit Cyber in mid-December and immediately needed a platform that could handle remote access, monitoring, and security across 300+ endpoints - without locking him into a multi-year contract or demanding minimum endpoint commitments. OpenFrame delivered. Remote control and PowerShell integration let him manage client devices from anywhere (critical when he's not always at his home base), while Mingo gives him a bird's eye view of his environment. He ran a vulnerability assessment through the AI and got back actionable security intel - SMB1 status, legacy TLS configurations, the works - without having to audit each machine manually.
Challenge
Here's the reality of starting a new MSSP: every vendor wants a piece of every client. Kaseya requires a 25-endpoint minimum with a three-year commitment. Barracuda's per-endpoint pricing means your costs climb with every new client you sign. Albert had looked at them all - and the math just didn't work for a brand new operation with limited cash flow. He even tried rolling his own security platform by integrating Wazuh with AI on Linode, but it was hit or miss. The concept was right, the execution was too complex to depend on.
The traditional vendor model creates a chicken-and-egg problem: you need clients to afford the tools, but you need the tools to service the clients. For a three-person MSSP managing everything from law firms to industrial manufacturers, an affordable and complete platform isn't a nice-to-have - it's the difference between getting off the ground or not.
Solution
OpenFrame gave Albert what the commercial vendors couldn't - a clean deployment with zero financial barriers. The PowerShell agent installed without a single issue. He was expecting problems based on his Wazuh experience, but the process was smooth across the board. The web-based dashboard means he can manage his clients from any device - laptop, iPad, tablet - which matters when you're not always in front of your main workstation.
But the real standout is Mingo. Albert had been trying to build exactly this - an AI layer on top of his security tooling that could assess vulnerabilities and provide actionable intelligence. When he tested Mingo by asking for a vulnerability rundown on his Windows machines, it came back with detailed findings: confirmed SMB1 was disabled, flagged legacy TLS status, and surfaced security posture information that would normally take manual auditing to uncover. That's the kind of visibility a brand new MSSP needs to demonstrate value to clients from day one.
Results
• Deployment: Agent installed across client devices with zero issues - up and running immediately
• Vendor cost avoidance: Eliminated multi-year contracts and minimum endpoint commitments that would have cost thousands upfront
• Security visibility: AI-powered vulnerability assessments replacing manual security audits across 300 endpoints
• Accessibility: Full remote management from any device - managing clients remotely even while away from home base
• Stack consolidation: On track to replace multiple standalone tools (RMM, security monitoring, remote access) with a single platform