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Understanding The Devices List

ASSET MANAGEMENTDOCUMENTATIONENDPOINT MANAGEMENTGUIDEIT OPERATIONSRMMUSER EXPERIENCE

Phase 3 — Platform Navigation · Step 3

Section

September 23, 2026

Published

Vladislav Marchenko

Vladislav Marchenko

Head Of Marketing

The Devices page (left nav → Devices) is the central inventory of every endpoint across all your customers. This guide covers its columns, search, filters, views, and the per-device actions menu.


Layout

The page header has Devices, a view toggle (table / card-grid), and Add Device. Below that sit a Search for Devices box and a Device Tags filter button. A device count (e.g. 289 devices) sits at the top right of the table.


Columns

  • Device — device icon and hostname.
  • Status — a colored badge (ONLINE / OFFLINE / PENDING / ARCHIVED) with the last check-in timestamp underneath.
  • OS — operating system with icon (Windows, macOS, etc.).
  • Customer — the organization the device belongs to (e.g. Default, test 1).

Each row ends with a … actions menu and an open arrow that jumps to the device's detail page.


Searching

Type in Search for Devices to filter the list by hostname in real time.


Filtering

Column headers with a funnel icon are filterable:

  • Status filter — click the funnel on Status to pick any combination of Offline, Pending, Online, or Archived. Use Select All, then Apply to filter or Reset to clear.
  • OS and Customer columns filter the same way, so you can narrow to a platform or a specific organization.

Device Tags filter

Click Device Tags to open the Sort and Filter dialog. Tick one or more tag keys (e.g. test_tag, new_tag) and hit Apply Filters, or Reset Filters to clear. This is how you slice the fleet by your own tagging scheme.


Views

The view toggle (top right) switches between:

  • Table view — the default row-based list with full columns.
  • Card/grid view — a tile layout of the same devices.

Pick whichever is easier to scan; both reflect the same filters and search.


Per-device actions (the "…" menu)

Clicking … on a row opens an actions menu. Available actions include:

  • Remote Shell — open a command-line session (has a submenu for shell options eg, PowerShell).
  • Remote Control — start a remote desktop session (opens in a new window).
  • Manage Files — open the file manager for the device.
  • Run Script — run a saved script on the device.
  • Edit Display Name — set a devices friendly name, i.e. Reception PC.
  • Reboot Device — remotely reboot the endpoint.
  • Delete Device — permanently remove the device (destructive).

Remote actions need the device to be online with a healthy agent — otherwise they're greyed out.


Adding a device

Use Add Device (top right) to enroll a new endpoint. New or unassigned devices show up under the Default customer until you reassign them.


Tips

  • Stack search + Status + Customer filters to isolate something fast — e.g. all the offline Windows devices for one client.
  • The same Devices list (same controls and all) shows up inside each customer's Devices tab, pre-scoped to that organization.
  • Use the Status timestamp to judge how fresh the data is — an old "last seen" on an OFFLINE device means it dropped off a while ago.
Vladislav Marchenko

Head Of Marketing

Hi all! My name is Vlad and I’ve been brought on to head the marketing team at Flamingo. Thankfully, this isn’t the first time I will be building a marketing department from scratch, so the experience should come in handy. Now it’s time to dive into the world of MSPs and find myself in this new world.

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